Job Title: Risk and Compliance Manager
Hours of work: Full Time
Location: Remote with travel to site
Overview
The Risk & Compliance Officer will support Omnes Healthcare in maintaining high standards of care by managing the governance framework related to risk and compliance. The role focuses on overseeing the Board Assurance Framework (BAF) and Risk Register (RR) and ensuring compliance with the Care Quality Commission (CQC) requirements across primary and secondary care services. The successful candidate will ensure the organisation adheres to NHS standards and policies while promoting a safe and high-quality care environment.
The Risk and Compliance Manager will lead on developing a systematic approach and robust risk management systems to deliver effective risk management processes, strategically, operationally and culturally. They will lead on the delivery of the Risk Management Strategy associated Risk Management Policy and monitor compliance. The post holder will ensure that processes are developed and maintained to support the organisation’s system of internal control are maintained and developed in response to organisational need.
The Risk and Compliance Manager will support the development of and hold responsibility for, the implementation and embedding of a system to determine compliance across the business with the Care Quality Commission’s (CQC) Fundamentals of Care and all statutory regulatory and best practice standards relevant to a provider of healthcare.
The post holder will focus on creating a culture of quality improvement and compliance. The post holder is responsible for preparing local areas and the wider organisation to demonstrate high quality care through maintaining effective compliance and regulatory systems of assurance.
- To provide specialist advice on all aspects of integrated risk management including legislation, guidance on the regulatory framework relevant to clinical risk.
- Ensure that all relevant policies are in place to ensure compliance with the CQC registration responsibilities, taking responsibility, writing and developing those relevant to the role.
- To act as a specialist resource in support of colleagues across the organisation for the key aspects of the role, ensuring effective communication at all times and participation in structured training programmes and internal reviews, as and when required.
- Lead the development and delivery of training related to risk management.
- Ensure all services and corporate functions embed and maintain robust proactive risk management systems.
- Monitor the effectiveness of Risk Management and progress of the Risk Management Strategy, provide regular reports as requested.
- Promote and act as an advocate for best practice in risk management and for the promotion of a culture towards risk whereby the identification and management of risk is viewed positively as a means of safeguarding and improving organisational effectiveness.
- Build and maintain close and constructive working relationships with all key stakeholders, acting in an advisory capacity to improve the effectiveness and efficiency of internal controls and risk management.
- Act as an expert advisor to the Senior Leadership Team on issues relating to risk management and regulatory compliance.
- To be responsible for maintaining the Board Assurance Framework ensuring the process actively helps the business achieve its objectives.
- Maintain and monitor the Risk Register.
- Manage the co-ordination of external assessments and assurances as required.
- Support the development of improvement plans across primary and secondary care in response to CQC assessments and learning, as part of continuous improvement.
- Lead on the monitoring and reporting of progress of improvement plans.
- Support the tabletop review of evidence and closure of improvement plan actions.
- Complete reports on improvement plan/CQC compliance for governance meetings at service/practice and divisional levels to support compliance.
- To ensure issues relating to non-compliance against external standards is reflected within the Risk Register.
- Lead on self-assessment against CQC standards and ensure gaps in compliance are identified and incorporated within improvement plans and reported through the governance arrangements.
- Challenge current working practices and procedures to promote a culture of continuous improvement.
- Identify and highlight any significant non-compliance, escalating any immediate patient safety concerns.
- Extend and develop own knowledge and skills by participating in relevant professional development and training.
- Respond quickly to issues as they arise in a pro-active way, identifying solutions where possible to mitigate risk. As a result, key areas of work may need to be prioritised to ensure that the key objectives are achieved.
- To be able to work on own initiative, manage workloads and prioritise against conflicting and competing demands.
- To ensure that all duties are conducted to the highest possible standard.
- The post holder will conduct annual performance reviews with each member of their staff.
- The post holder will agree annual personal development plans with their staff and support them with any training or development requirements in order to fulfil their role.
Knowledge, Skills and Experience
- Educated to Degree level or equivalent experience in a relevant field
- Evidence on ongoing professional development within the field of risk Management, governance or quality assurance within healthcare settings.
- Proven experience in risk management, compliance, or governance roles within healthcare settings.
- Experience with BAF and Risk Registers in a healthcare environment.
- Detailed knowledge of CQC regulatory framework.
- Knowledge of clinical governance and corporate governance systems.
- Demonstrated experience in preparing for and responding to CQC inspections.
Benefits & Working Life
Our flexible approach is all about getting the best from everyone in the team. The working hours are office hours and you would be expected to work onsite on any of our locations when delivering training, meetings and support and remote otherwise.
- We also provide you with:
- 5 weeks holiday plus bank holidays
- Enhanced maternity and paternity leave
- Life insurance 3 x salary
- Healthcare cash plan
- An extra day off to celebrate your birthday
- NHS Discount & Support Schemes
- Employee Assistance Program
- Occupational Health Support
Company Description
At Omnes Healthcare, we aspire to be the UK's leading champion of patients, commissioners and employees by delivering services that are clinically excellent, that reach all walks of life, and that make the best use of public money. We are evolving to become leaders in innovation in digital healthcare, as well as to become an employer of choice in the sector.
You will be joining the organisation in a very exciting time; we are at the forefront of innovation and we are looking for people that would help us develop our strategic plan to become leaders and pioneers in the sector. We can guarantee that you will be making a difference on people's lives with your day-to-day work and that we will support you as much as possible with your work life balance and giving you the right tools to be the best at your role
