Clinical Data Controller (Permanent)

East Dulwich

TESS01

£12.21 Per Annum

DOE, FTE 40 hrs

Administration

Location: East Dulwich and Remote
Hours of Work: Full Time
Salary: £25,396.80

About the Role
We are seeking an enthusiastic and detail-focused Clinical Data Controller to join our established team and be part of an organisation that truly makes a difference to patients’ lives.

You will play a key role in supporting GP practices with digital-first administrative processes, ensuring patient records are accurate, workflows are efficiently managed, and patient queries are handled in a timely, compassionate manner. This role is essential in enabling clinical teams to deliver safe, effective, and high-quality NHS Primary Medical Services.

You will work with a high degree of autonomy and confidentiality, demonstrating professionalism, empathy, and excellent organisational skills in a fast-paced healthcare environment.

Key Responsibilities

• Support practices with local in-house digital procedures and systems.
• Process clinical correspondence, including hospital letters, discharge summaries, and referrals.
• Maintain accurate patient records through data entry, coding, and record updates.
• Support electronic prescribing processes where appropriate, including medication queries and repeat prescription administration.
• Action workflow tasks assigned by clinicians accurately and within agreed timeframes.
• Manage inbound patient queries via digital platforms, online requests, emails, and messaging systems.
• Support appointment booking, triage processing, and routing of patient requests to appropriate teams.
• Manage patient registration and de-registration processes across practices.
• Provide feedback and suggestions to improve workflow efficiency and the patient experience.
• Work collaboratively with clinical and non-clinical teams to ensure effective communication and operational consistency.

Every role matters. We are committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.

Omnes Healthcare is an inclusive employer. If you require any reasonable adjustments during the recruitment process, we will be happy to support you.

Benefits 

• 25 days annual leave plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• Training and development support
• Full indemnity cover for work undertaken
• NHS discount and support schemes
• Employee Assistance Programme
• Sick pay and enhanced maternity/paternity leave
• Salary sacrifice schemes (electric car, cycle to work)

Who We Are
Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.

As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, empowering people to take greater control of their health.

Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care.

Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.

We live by four core values:

• Caring – Respect and compassion in everything we do
• Inclusive – Empowering diverse voices and teamwork
• Evolving – Driving continuous improvement and innovation
• Ambitious – Striving for high standards and real impact